Reputation Monitor
17 reviews · 3 flagged for review
“The Korean Fried Chicken is life-changing. Our server Daniella made the whole experience feel special — she remembered we had visited before and brought us a complimentary amuse-bouche. Already planni…”
Thank you for the kind words — and for the shoutout to Daniella, who will be thrilled to hear this. The KFC is a labor of love, and we're so glad it made your night. See you soon.
“Stunning views of the Strip and the Wagyu brisket was absolutely the best I've ever had. Chef's new Royal Golden Chicken is a revelation — foie gras, black truffles, caviar cream. Worth every penny an…”
That view plus that brisket is a combination we never get tired of hearing about — and the Royal Golden Chicken is everything Chef put into it. Thank you for choosing KYU. Hope to welcome you back soon.
“Every single dish was executed perfectly. The Hamachi Crudo is so clean and bright. The Raging Geisha cocktail is my new obsession. And the space at night — moody, sophisticated, exactly what NoHo nee…”
Monthly visits — that's exactly what we're here for. The Hamachi is one of our most carefully crafted dishes, and we're thrilled the Raging Geisha has found a devotee. See you next month.
“We celebrated our anniversary here and it was perfect from start to finish. The cauliflower with goat cheese sounds boring but it's transcendent. The short ribs melted off the bone. Coconut cake to fi…”
Congratulations on your anniversary — and thank you for choosing KYU to celebrate. That cauliflower is a dish we're genuinely proud of, and the coconut cake gets people every time. We hope to be part of many more celebrations.
“I've eaten at Michelin-starred restaurants all over the world and KYU keeps up with all of them on flavor. The Korean Fried Chicken changed how I think about fried chicken. The She-So Spicy is the coc…”
That's high praise and we don't take it lightly. Our team — and especially Marcus — puts everything into making every guest feel at home. The KFC and She-So Spicy are a combination we're very proud of. Come back soon.
“Brought visiting friends from New York and they couldn't believe how good this is. The Tuna Crispy Rice is worth the visit alone. Great mezcal selection. Polanco location is gorgeous — the open kitche…”
Nothing better than impressing guests from New York — high bar! The Tuna Crispy Rice is one of our signatures and we're glad it delivered. Come back with more out-of-town visitors.
“The Short Ribs with sesame crust and sweet soy might be the best thing I've eaten in New York. The Bao Buns are extraordinary. Service was perfectly attentive without being intrusive. That's a hard ba…”
The Short Ribs are a dish our kitchen obsesses over, and it means a great deal to hear that it landed for you. Service without hovering — that's exactly the standard we hold ourselves to. Hope to see you again soon.
“Food was excellent — the Hamachi Crudo and Short Ribs were standouts. But we waited over 30 minutes past our reservation time before being seated. The hostess was apologetic but it was a rough start t…”
We appreciate your patience and your gracious words about the food — the team will be proud to hear the Short Ribs and Hamachi hit the mark. A 30-minute wait past reservation is not acceptable and we're actively addressing our 8pm seating flow. We'd love to make it up to you on your next visit.
“Great food and cocktails — the Que Bola? is my new favorite drink, seriously the best thing I've tasted in a while. Wish it wasn't so loud — we were shouting across the table by the end of the night. …”
The Que Bola? is one of our bartenders' proudest creations — glad it found you! We hear you on the volume — our patio offers a noticeably quieter atmosphere if that suits your next visit better. Hope to see you soon.
“Vegas location is beautiful — the Strip views are incredible. Wagyu brisket was phenomenal. Only minor complaint is the pricing feels steep even for Vegas, but honestly the quality justifies most of i…”
We're glad the Wagyu brisket delivered — it's one of our most labor-intensive preparations. On pricing, we hear the feedback and always aim to make every dollar feel earned through quality. The Strip view doesn't hurt either. See you next visit.
“Beautiful restaurant and exceptional food. We loved the Short Ribs and the She-So Spicy cocktail. The only thing keeping this from 5 stars is that the dessert course felt like an afterthought compared…”
Thank you for the honest feedback — the savory program is where our kitchen's heart lives, and we appreciate you naming the gap. We're actually in the middle of refreshing the dessert program and would love for you to give it another try once we do.
“Mixed experience. Food was genuinely great — the Short Ribs are as good as advertised. But we had a table of 6 and the pacing was completely off: two dishes came out immediately, then nothing for 35 m…”
Thank you for naming this specifically — it helps us more than a general complaint. Large party pacing is an area we're focused on improving, and 35 minutes between courses is not what we expect of ourselves. The Short Ribs landing well is something — but we want the whole experience to match. Please reach out directly if you'd like to give us another chance.
“The hype is mostly warranted for the food. Korean Fried Chicken lives up to everything I heard. But the noise level is intense and parking in Wynwood on a Saturday is a nightmare — spent 25 minutes ci…”
The KFC living up to the hype is exactly what we want to hear. On the noise — our patio is a noticeably different experience on busy nights. On parking, you're right that Wynwood on weekends is challenging — the city lot on 24th Street is usually your best bet, or rideshare pickup on 25th. Hope you'll be back.
“Very disappointed. We had a 7:30 reservation and waited 45 minutes. When we were finally seated, our server seemed overwhelmed and got our order wrong twice. The food was good when it came but the exp…”
This is not the experience we aim to deliver — not even close. A 45-minute wait beyond your reservation and an order going wrong twice is unacceptable, and I'm genuinely sorry. We'd like the chance to make this right. Please reach out to us directly at nyc@kyurestaurants.com and we'll take care of you.
“El mejor restaurante de Polanco. The Duck Breast Burnt Ends are extraordinary. The team here speaks to the global ambition of the brand — this could be in Tokyo or Paris and hold its own.”
Thank you — the Duck Burnt Ends are a dish the kitchen is very proud of. Polanco is a neighborhood with high expectations and we take that seriously. Hope to see you back soon.
“We come to Vegas 4-5 times a year and KYU is now a mandatory stop. The Scallop Gyoza with persimmon is extraordinary. Ryan and the team remember us every time — that's rare in Vegas where it's often a…”
Mandatory stop — that's exactly what we aspire to be. The Scallop Gyoza is one of our most distinctive dishes and we're thrilled it's become one of yours. Ryan and the team will be glad to hear this.
“Finally a restaurant in NoHo that justifies the neighborhood's reputation. The Tuna Crispy Rice is a masterclass in contrast — crisp, creamy, bright, umami. The room has exactly the right level of dar…”
The real deal is what we're always working toward — thank you for putting it that way. The Tuna Crispy Rice is a dish our team is very proud of. See you back in NoHo.